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Crowdtech Research Community
Bridge the gap between your organisation and your customers
- In-depth conversations: Have meaningful discussions to understand what customers really think and feel.
- Real-time feedback: By actively engaging with community members, you can quickly identify customer needs, preferences, and pain points.
- Customer interaction: By involving customers in discussions, creative tasks, and ongoing research activities, you make customers feel valued and heard.
Flexible data collection for deep insights
- Rich qualitative data: Gain detailed insights into customers' opinions and attitudes via various methods, such as video tasks and discussion forums.
- Flexibility: Adapt the community to suit your research needs, from quick polls to product tests.
- Continuous engagement: Maintain a dialogue, understanding customers' needs, preferences, and behaviors over time.
- Brand loyalty: Demonstrate customer-centricity by active listening, building stronger relationships and loyalty.
Walnut leverages Crowdtech Research Community to drive continuous engagement and gather deep consumer insights.
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Flexibility in research methods: Crowdtech enables Walnut to combine various research methods within a single Research Community. For example, they can deploy tasks like photo assignments or diary studies alongside discussion forums. This flexibility allows them to observe people's behaviors and perceptions in a more dynamic and natural way.
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Continuous engagement with the target audience: Crowdtech Research Community allows Walnut to keep their clients' target audience engaged over an extended period. They can receive ongoing feedback, track trends over time, and quickly pose new questions based on current events. This results in richer and more contextual data.
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In-depth insights through creative interactions: The creative tasks published in the Research Community, such as having participants create videos, collages, or other visual content, provide Walnut with insights that are difficult to obtain through traditional methods. This approach allows them to delve deeper into the motivations, emotions, and underlying values of the target audience.
Explore our domains
Enhance your research with Crowdtech Insights’ advanced features:
Branding Upgrade
Reflect your brand identity with a customised survey interface.
Multilingual Support
Reach a global audience with our comprehensive multilingual capabilities.
Single Sign-On (SSO)
Simplify access for respondents with secure and convenient SSO integration.
Connect Integration
Integrate seamlessly with your existing tools and platforms, enhancing your workflow and data management.
Conversational Survey
Convert your surveys into natural and engaging conversations.
WhatsApp Invite
Boost participation rates by inviting respondents through WhatsApp, making it easy for them to engage with your surveys.
onboarding process
Ready to transform your customer insights into actionable strategies? Once you reach out, here’s what to expect:
- 1. Initial consultation: Discuss your business objectives and research needs to tailor our platform to your goals.
- 2. Account setup: Customise the platform to align with your brand and specific requirements.
- 3. Training: Provide basic training sessions to ensure your team can fully utilise all features effectively.
- 4. Launch: Begin engaging with your audience and collecting valuable insights.
- 5. Check-in: Conduct evaluation sessions to assess progress and refine strategies.
- 6. Customised training: Offer additional training based on your evolving needs.
- 7. Ongoing support: Provide continuous support to help you maximise the platform’s potential.
