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Insight Community
Bridge the gap between your organisation and your customers through Crowdtech Insight Community. Our platform integrates qualitative and quantitative research data, providing actionable insights.
Get a comprehensive view of audience insights
- Comprehensive insights: Leverage the combination of qualitative feedback and quantitative data for rich and actionable insights.
- Integrated platform: Our all-in-one platform allows you to send out surveys, start discussions, launch video tasks, analyse the data, and more.
- Long-term engagement: Maintain a dialogue, understanding customers' needs, preferences, and behaviors over time.
Insightful interactions, lasting loyalty
- Easy audience access: Quickly and efficiently connect with your target audience from any device, at any time.
- Mix-method: Use various research methods to receive instant feedback or in-depth results, from quick polls to diary studies.
- In-depth conversations: Have meaningful discussions to understand what customers really think and feel.
- Brand loyalty: Emphasise customer-centricity by listening to and interacting with your audience, building stronger relationships and loyalty.
Bol leverages Crowdtech Insight Community to drive innovation and strengthen partner relationships.
- Deep understanding of partners: Bol uses Crowdtech Insight Community to gather in-depth information about their partners' motivations and needs through surveys, discussions, and creative tasks. Key themes include what drives partners to sell products through the marketplace, the challenges they face, and what would motivate them to invest more in their partnership with Bol.
- Innovative ideas: Bol gathers ideas for the development of the marketplace from partners through brainstorm sessions and creative tasks, such as idea competitions and co-creation projects. Partners contribute to the creation of new features, improvements, and services that result in innovative solutions.
- Concept testing: Concepts for new features, products, or services are quickly tested by presenting them to the community. This is done through prototypes, mock-ups, or conceptual questionnaires, allowing Bol to get rapid feedback on the feasibility and attractiveness of proposals.
- Continuous engagement: The insight community platform serves as a channel for ongoing interaction between Bol and their partners. This helps maintain a strong relationship by staying in regular contact and actively involving partners in decision-making processes.
Explore our domains
Enhance your research with Crowdtech Insights’ advanced features:
Branding Upgrade
Reflect your brand identity with a customised survey interface.
Multilingual Support
Reach a global audience with our comprehensive multilingual capabilities.
Single Sign-On (SSO)
Simplify access for respondents with secure and convenient SSO integration.
Connect Integration
Integrate seamlessly with your existing tools and platforms, enhancing your workflow and data management.
Conversational Survey
Convert your surveys into natural and engaging conversations.
WhatsApp Invite
Boost participation rates by inviting respondents through WhatsApp, making it easy for them to engage with your surveys.
Happy Clients
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Insight Communities
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ONBOARDING PROCESS
Get started with Crowdtech Insight Community today. Contact us to discuss your needs and see how we can help you achieve your goals. Once you reach out, here’s what to expect:
- 1. Initial consultation: Discuss your business objectives and research needs to tailor our platform to your goals.
- 2. Account setup: Customise the platform to align with your brand and specific requirements.
- 3. Training: Provide basic training sessions to ensure your team can fully utilise all features effectively.
- 4. Launch: Begin engaging with your audience and collecting valuable insights.
- 5. Check-in: Conduct evaluation sessions to assess progress and refine strategies.
- 6. Customised training: Offer additional training based on your evolving needs.
- 7. Ongoing support: Provide continuous support to help you maximise the platform’s potential.
